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Why big data and AI are a match made in heaven

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By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

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By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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Delivering intelligent automation to retail

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There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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Role of conversation intelligence for brands post COVID-19

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Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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Best practices for building an AI serving engine

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One of the most critical steps in any operational machine learning (ML) pipeline is artificial intelligence (AI) serving, a task usually performed by an AI serving engine. By Yiftach Schoolman, Redis Labs Co-founder and CTO.

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Overcoming AI challenges in 2021

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Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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