Bringing AI to life for a better customer experience

Introducing Avaya Ava, a cloud-based AI solution for automating and managing digital interactions with customers through social and messaging platforms.

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Avaya reveals vision for the next wave of digital transformation

Over 3,000 gather in New Orleans to explore the future of business communications.

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Porch enhances customer engagement

RingCentral selected to replace disparate legacy PBX and call center systems.

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LINX and Epsilon partner

Service Providers gain on-demand access to the Internet Exchange Point serving the Mid-Atlantic region and can simply and efficiently peer with new partners.

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Engage Hub rolls Interactive Voice Response system out across 600 strong Sainsbury’s superstore network

Retail giant looks to provide better response options to the millions of customer calls received instore every year.

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NEC Corporation has formed a global strategic partnership with Intermedia, a leading provider of...
Go!Foton welcomes latest FTTH Council New Fiber Market Panorama but calls for Intelligent Fiber...
Nokia to accelerate rollout following the availability of 3.5GHz spectrum; the enhanced services...
Carrier-grade NOS for bare-metal switches brings openness and disaggregation to cell site gateways.
Ryanair has chosen Vodafone Business as its technology communications partner in Europe. The new...
Juniper Security Gateway to deliver future-proof, carrier-class security for provider’s mobile...
Latest Video

5G Collaboration – Verizon and Arvizio

Verizon’s 5G technology is helping innovators like Arvizio’s Jonathan Reeves change the way people collaborate.

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