Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Interview with Tudertechnica at DCW 2026

Data Centre World 2026

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

From remote access to real control: how MSPs are rethinking security and operations

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how...

Sydney seen as the AI sweet spot

Paul Christensen, Macquarie Data Centres General Manager, discusses the company’s 47MW IC3 Super West Sydney AI data centre, in the context of its plans to build out some 200MW of AI and cloud capacity in...

News

Assessing AI deployment risks and security challenges

Despite security concerns, organisations are advancing with AI deployment, underscoring governance gaps and highlighting rising risks.

Advania UK strengthens leadership with key appointments

Advania UK strengthens its leadership team with the appointment of Sabrina Harris as CFO and Tara Allison as CMO.

New TPM 2.0 specification aims to enhance security against quantum threats

The latest TCG specification aims to strengthen device security with post-quantum cryptography algorithms to defend against quantum attacks.

LSEG partners with Dell for private cloud infrastructure enhancement

LSEG has partnered with Dell Technologies to develop a private cloud platform and optimise its on-premises infrastructure, supporting resilience for its market data systems.

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