NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Steve Haskew, Head of Sustainability and Social Leadership at Circular Computing, explains how the road to Net Zero almost certainly involves organisations considering their IT estate, especially in terms of...
Stephen Douglas, Head of Market Strategy at Spirent, discusses the company’s 5th annual 5G outlook report, which finds that 5G Standalone (SA) market is picking up significant speed, alongside similar...
David Williams, Acting Managing Director EMEA, Telstra International, and Kwee Chuan Yeo, Senior Editor, Asia, MIT Technology Review Insights, discuss the findings of a recent MITTR study focusing on AI. It...
Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the...

News

BlueVoyant continues to expand and invest in the UK and EMEA with cutting-edge facility.
Kent County Council (KCC) has partnered with Cantium Business Solutions, a public sector IT services specialist, to deliver 9,000 Microsoft Surface Devices to its hybrid-working workforce.
Distributor is now powering its UK sites purely by renewable electricity.
52MW Ireland campus will help meet customer demand for digital infrastructure in one of Europe’s largest data center markets.