NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Jacqueline Davis, Research Analyst for Uptime Intelligence, discusses the organisation’s recently published "Five data center predictions for 2024" - AI and liquid cooling are both set to have an impact, but...
Dr Crispin Keable, Senior Solutions Architect for HPC, AI, and Quantum, Eviden, explains how a set of some 50 pre-built modules (20 IT containers, 15 power feed containers, 10 logistics containers) will...
In this video we talk to Simon Prichard from Mitsubishi Electric
Ben Crawford, Manager of Business Development, focused on emerging technologies, Kohler Power Systems, and Richard John Ferguson, Manager of Business Development, Fuel Cells, Toyota Motor North America explain...

News

Plan to unleash the power of enterprise security data with Avalor’s Data Fabric for Security™ to bring real-time AI-driven security insights and threat prevention.
Nearly half (49%) of UK IT decision makers surveyed think AI will make their companies’ services redundant in 3-5 years, according to a new survey commissioned by Auxilion, provider of digitally...
KPMG UK has formed a strategic alliance with Databricks, a leader in data and artificial intelligence. The alliance will help the firm’s clients get the most out of their data and AI and empower them to...
Juniper Partner Advantage 2024 expands its partner ecosystem and AI-Native Networking offerings to maximize performance, productivity, and profitability.