Digitalisation World

DRYiCE iObserve powered by SolarWinds offers 'comprehensive observability'

Published in AI IT Management + Service

Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity designed to enable organizations of all sizes and industries, no matter where they are on their modernization journeys.

NEWS

Delivering performance management for business-critical applications

Published in IT Management + Service

Supports more than 1,000 voice, video, and business data applications with the ability to automatically configure custom applications through its integration with F5.

NEWS

HCLSoftware and SolarWinds expand partnership

Published in AI IT Management + Service

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio Access Network).

NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Published in IT Management + Service

Softline Group Northern Europe and HDI Group become the first two organizations certified.

NEWS

GoTo transforms IT management with new remote monitoring & management tools

Published in Digital Business IT Management + Service

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

BLOG

Top trends to watch for in IT Service Management

Published in IT Management + Service

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Performance focuses on endpoint issues

New product helps improve end-user experience by empowering organisations to manage the operational performance of endpoints at scale.

Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.

A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

Database performance monitoring for the cloud

Before-and-after analysis and one-second root cause granularity for open-source and NoSQL databases, including MongoDB and PostgreSQL; uniquely enabling SolarWinds customers to manage databases through single provider.

IT automation for private clouds

The Nutanix hyperconverged infrastructure (HCI) platform is integrated with the ServiceNow IT Operations Management solution to automate critical private cloud workflows. With this integration, ServiceNow customers can not only discover Nutanix HCI environments automatically, but also gain access to Nutanix-powered IT services and get direct notification of critical incidents related to Nutanix HCI in their private clouds.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

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