By Mayke Nagtegaal, Messagebird.
Palo Alto Networks' acquisition of CyberArk marks a significant shift, introducing Identity...
Survey highlights scale of frustrations with the pandemic customer experience.
Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering...
Qlik continues to execute on its mission to provide enterprise customers with end-to-end data...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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