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IT Management + Service

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Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200 systems.

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Sunrise supercomputer to support fusion research and AI in the UK

The UK invests in 'Sunrise', a £45 million supercomputer to advance fusion energy research and support AI growth at Culham Campus.

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Teleport named finalist for infrastructure identity management solution

Teleport’s infrastructure identity platform has been named a 2026 SC Awards Finalist in the Best Identity Management Solution category.

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AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its potential to support automation, improve processes, and contribute to strategic outcomes beyond efficiency.

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WSO2's pivot towards the agentic enterprise with new CMO appointment

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment under new marketing leadership.

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ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

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LINX records peak traffic during major sports events

LINX achieves new global traffic record across multiple regions, driven by live sports streaming.

Veeam Software welcomes Piero Gallucci as Regional VP for UK & Ireland

Veeam Software appoints Piero Gallucci as Regional VP for UK and Ireland, aiming to strengthen its...

Formula E and Google Cloud bring AI to the track

Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...

Businesses struggle with security amidst AI threats

Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and...

Hyland announces updates to advance enterprise automation

Hyland has expanded its enterprise content management (ECM) portfolio with new updates aimed at...

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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