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Stephane Zantain on Customer Engagement
Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
19 Sep 2018
Posted in
Internet of Things
Digital Business
IT Management + Service
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Huawei Agile Solution Improves Jumeirah Group
Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business...
TrueSight: BizOps for Capacity Management
Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. Thi...
TrueSight: Cerner's Goals for Capacity Management
Justin Martin, lead of capacity management team at Cerner, talks about his goals for the capacity ma...
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LinkedIn Automates All of the Easy Things, and Makes all of the Hard Things Easy
Hear LinkedIn’s senior SRE, Todd Palino, share how the company continually improves the state of its...
How to Adopt an AIOps Strategy: CA Interview with Chris Kline
CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares h...
How AI is Transforming IT Ops at William Hill
William Hill shares how AI and machine learning play a massive role in self-healing and the transfor...
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