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IT Management + Service Expert Opinions News Videos

NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. By Gary Blower, Solutions Architect, Clearvision

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples to find a sense of normality despite the ever-changing circumstances, businesses face the responsibility of protecting employees in this unfamiliar new normal. By Kevin Turner, Digital Workplace...

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NEWS
Avoid the double whammy of high costs and ineffective implementation in ITSM

IT efficiency remains a major objective for enterprises in every sector, all too-frequently undermined by costly or ineffectual implementation of ITSM solutions. Yet ITSM is critical to the future. By Mark Twomey, CEO, Xcession.

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NEWS
How to avoid compliance fines through automation and better people processes

The number of regulatory standards and security best practices infrastructure teams have to comply with, and the associated penalties for not doing so, are no laughing matter. By Jonny Stewart, Principal Product Manager, Puppet.

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NEWS
Business as usual: keeping software up to scratch wherever your team is

The world is currently in the midst of the unknown. The COVID-19 pandemic has led to one of the...

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NEWS
Why managing application performance in the cloud is vital

In the digital era, it's now easier than ever to support a remote workforce as so many applications...

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NEWS
Efficient monitoring: how to realise a return on investment from container use

Containerised applications are fast becoming an established fact in the IT infrastructure of global...

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NEWS
People, Applications & IT: The Trifecta of Modernisation Resilience Planning

By John Young, Solution Architecture and Engineering, Sungard Availability Services.

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NEWS
Seven learnings for delivering digital experiences through application performance monitoring

Digital transformation has seen application teams embrace a broad range of new technologies and...

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NEWS
DataOps: A crash course

Data is the lifeblood of software development — and the biggest hurdle. Yet, far too many...

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NEWS
Which of Seven Sins of IT-Business Disconnect are you guilty of?

IT practitioners serve a critical role in the age of the customer, enabling organisations to win,...

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NEWS
Managing IT networks: are you in or out?

As universities continue to replace old legacy systems and improve their IT infrastructures, Julian...

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Videos

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...

Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He...

Interview with AEP Global at DCW 2026

Data Centre World 2026

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

News

Barracuda Networks announces cybersecurity advancements to enhance partner success

Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs, aiming to strengthen resilience across email, network access, and generative AI.

Ignition Technology expands into North America with Exclusive Networks

Ignition Technology collaborates with Exclusive Networks to expand its cybersecurity distribution services into the North American market.

AI security beyond the model: establishing guardrails

Exploring a framework for AI security and governance focusing on real-world efficacy and accountability in enterprise environments.

Capita expands AI skills programme in partnership with Multiverse

Capita enhances efficiency by expanding its AI adoption strategy with Multiverse, aiming to train more employees and embed AI-driven capabilities across the organisation.

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