Running extreme workloads in the Cloud

By Jake Echanove, Director of Systems Engineering, Virtustream.

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The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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IoT Beyond PoC: A shift in mindset

By Jason Kay, Chief Commercial Officer, IMS Evolve.

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Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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A guide for mastering endpoint management

By Dana Ragsdill, director of product management, Quest.

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NEWS
Why choosing the right platform is key to your successful data journey

Tony Brookes, Founder at didici, explains that optimising your data is dependent on having a...

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Super-fast IoT enabled 5G is right around the corner, or Is It?

By Steven Carlini, Sr Director, Data Center Global Solutions, Schneider Electric.

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NEWS
Overcoming the top challenges of back up and recovery to the cloud

By Sam Woodcock, EMEA Director of Solutions Architecture, iland.

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Automation, Orchestration and Response – Evolution of Incident Management

By Vinaya Sheshadri, Principal Security Consultant, RiverSafe.

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NEWS
Why structured cabling is critical to IoT

By Paul Weber, VP of Engineering, Rahi Systems.

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Videos

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the organisation – a new Community Interest Company (CIC)...
Alex Hoff, Co-Founder and Chief Strategy Officer at Auvik, discusses the results of the company’s recent IT Trends 2024 Industry Report, which explains how the ongoing skills shortage is shaping IT...
Mike Jauncey, Channel Director UK & Ireland, Megaport, explains how the company enables the building of secure, scalable, and agile networks in just a few clicks, with one smart and simple platform to manage...
Mike Nelson, Global VP of Digital Trust at DigiCert, discusses the findings of the company’s 2024 State of Digital Trust Survey, explaining that digital trust leaders enjoy higher revenue, better digital...

News

New EMEA research from Alteryx reveals 76% of consumers say genAI is a ‘game changer’ technology, while 79% of businesses are positive about the value it will create.
AWS’s investment reflects long-term commitment to meeting Europe's digital sovereignty requirements.
The new facility will serve as a strategic interconnection hub for internet service providers (ISPs), cloud providers, financial institutions, and enterprises seeking reliable and scalable infrastructure to...
Cyber security, cloud and ESG remain priorities, interest in AI continues to rise.