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The modern workplace: where bots must be tamed

From robots in manufacturing facilities to software-based bots and personal assistants like Siri and Alexa, artificial intelligence (AI) has fast become ‘another colleague’ in the workplace, as businesses increasingly turn to AI to improve productivity and increase efficiencies. By Paul Trulove, Chief Product Officer, SailPoint.

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How can automation save the partner programme?

The challenge for vendors is keeping channel programmes simple while embracing complex new technologies as well as new regulation and compliance New research has emerged that reveals how the traditional partner programme is no longer held with the same regard by the channel partners. By Peter Olive, CEO, Vortex 6.

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How procurement can join the RPA and IoT movement

Organisational departments, from sales and customer service to HR, are reducing their reliance on human intervention and instead turning to IT systems to carry out basic low-level tasks. According online training company Pavan, a typical rules-based process carried out by an employee can be automated by as much as 70-80%. So rather than waste time on repetitive tasks it makes sense, both commercially and from a people perspective, to automate these processes. We’re already witnessing some big...

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Creating a Chain of Custody

The cloud has fostered incredible levels of innovation and new services that can be rapidly, reliably, securely and cost-effectively deployed. One such requirement is a cloud-based portal which records and authenticates many business performance processes including: contractual integrity, title and ownership, mission critical processes, customer relationship management and regulatory compliance. By TALL Group, a founding 4Trust DocuChain licensee with three certified secure document plants...

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No more spreadsheets: key considerations for SMBs adopting an end-to-end business management solution

For many small and medium-sized businesses, tracking financial and operational data is often done through a combination of complicated spreadsheets and basic accounting software. But as digital transformation gathers pace, and cheaper and easy to deploy cloud solutions hit the market, having a dedicated end-to-end solution for business management not only becomes more feasible, but a necessity to stay competitive. Chris Nichols, Microsoft Dynamics Consultant at Columbus UK, explains the...

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Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season. Black Friday is in effect an American import, and it marks the end of the Thanksgiving celebrations in the United States, while acting as a huge retail sales opportunity for retailers. By Graham Jarvis,...

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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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