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75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.
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While 84% of global executives believe responsible AI (RAI) should be on top management agendas, only 25% have comprehensive RAI programs in place, as shown in a joint study published today by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG).
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Infoblox has published the results of a Forrester Consulting study, which found IT leaders around the world share a ubiquitous appetite for greater network visibility. The findings underscore a convergence in security with networking, which IT decisionmakers now view as the missing strategy that will improve security response, automate compliance tasks, and better manage processes and outcomes.
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Supporting the data community with the first free solution to monitor data pipelines and unleash the potential of this new category.
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Blaize has formed a strategic partnership with Accton, a premier provider of networking and communications solutions, to bring edge AI computing to the AI inspection market.
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New Control-M integrations help every Autonomous Digital Enterprise deliver business outcomes faster with a single platform that manages application and data workflows in an optimised and scalable way.
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Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
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