VIDEO

Conversational AI enhances customer and employee interactions

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Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.

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NEWS

Capgemini and Unity global alliance focusing on immersive and metaverse experiences

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Together, they will play a key role in designing and scaling tailored metaverse solutions for clients and accelerate the convergence between the physical and digital worlds.

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NEWS

RPA revenue to reach $2.9 billion

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According to the latest forecast by Gartner, global robotic process automation (RPA) software revenue is projected to reach $2.9 billion as of this year, an increase of 19.5 percent from 2021. Although growing at a slower pace than previous years, the worldwide RPA software market is projected to continue to experience double-digit growth in 2023, growing 17.5 percent year over year. In fact, Gartner predicts that through 2024, the drive toward a state of hyperautomation will drive...

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NEWS

UiPath acquires Re:infer

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New Communications Mining capability enables UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions.

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NEWS

TCS Partners with The Walton Centre NHS Foundation Trust

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Tata Consultancy Services (TCS) has partnered with The Walton Centre NHS Foundation Trust (The Walton Centre), to develop digital solutions that increase the productivity of specialists, reduce waiting times for patients, and enhance the experience.

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NEWS

AIOps helps overcome scarce staff resources

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Aruba has introduced new Aruba ESP (Edge Services Platform) AIOps capabilities that allow IT professionals to greatly reduce the time spent on manual tasks such as network troubleshooting, performance tuning, and Zero Trust/SASE security enforcement. Part of Aruba’s growing family of AIOps solutions, the new capabilities supplement overtaxed IT teams as they grapple with increasing network complexity and the rapid growth of IoT. For the first time, AIOps can be utilized for not just network...

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Nearly 7 in 10 IT leaders believe AI-enabled technologies will make teams more efficient, but 52%...
Supermicro is announcing its latest portfolio to accelerate the deployment of generative AI. The...
Mercedes-AMG Petronas Motorsport gains competitive edge with Rubrik through automation and...
New research from Pluralsight reveals that despite accelerating AI adoption, the majority of...
Less than a fifth of UK businesses believe their IT service systems are fully prepared to meet...
Privacy-preserving AI technique enables researchers to improve cancerous brain tumor detection by...
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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