Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Gold rewards

NiCE IT Management Solutions demonstrates best-in-class capability and market leadership...

Simplifying multi-cloud management

Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...

Citrix appoints vice president for EMEA

Citrix appoints Sherif Seddik as managing director and vice president for Europe, Middle East and...

Sumerian joins Microsoft Enterprise Cloud Alliance

Collaboration expands opportunities to deliver Capacity Planning as a Service.

Senior management have unrealistic expectations about IT downtime

Report identifies gap between IT and senior management expectations.

Getronics wins global contract with Syngenta

Getronics, the global ICT services group, has been selected by Syngenta, one of the world’s...

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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