Blending CRM into Service Desks

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

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Intermedia targets EMEA partners

The cloud service provider sees building a broad partner as key to building an EMEA empire

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Finding hashtag vulnerabilities

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

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Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is proving to be a powerful tool for SMEs seeking a more agile approach.

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Kiddicare ends tape backup challenges

Active8IT has deployed Asigra Cloud Backup™ at Kiddicare (www.kiddicare.com), a leading parent and baby equipment retailer. Kiddicare selected Asigra to address its management and data growth challenges with a more user-friendly solution that would scale easily over time and provide peace of mind with offsite data recovery.

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The European Data Centre Association (EUDCA) has revealed that CyrusOne Inc. (NASDAQ:CONE) has...
Airline chooses AWS for the broadest and deepest portfolio of cloud services, unmatched...
1,000+ IT decision-makers share their views in the third edition of Mitel’s Europe-wide survey.
At the Energy Smart conference in Stockholm, Stockholm Data Parks announced the availability of a...
Accelerating digital transformation with continued expansion of global footprint.
New co-engineered solutions accelerate innovation, enhance operational flexibility, and promote...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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