42% of CIOs place greater importance on available IT service desks.
Read MoreRackspace extends its relationship with CERN openlab to continue working on cloud federation project.
Read MoreSolarWinds has introduced updates to its SolarWinds® Web Help Desk® and DameWare® Remote Support products to better facilitate business processes and streamline remote troubleshooting and management. Specifically, new to SolarWinds Web Help Desk is the ability to create automated parent-child relationships between help desk tickets, enabling easy-to-use, ticket-based project management; while DameWare Remote Support now features Microsoft® Active Directory® integration.
Read MoreMajority of IT departments a long way off from Gartner’s era of digitalisation, Claranet research finds.
Read MoreApptio has released its first IT Economics Report profiling enterprise IT spending patterns. Every month, the world’s largest organisations use Apptio’s Cost Transparency application to calculate and analyse over $160 billion in annual combined IT spend. For the Apptio IT Economics Report, the company analysed the IT investments made by its customers last year and found three common resourcing strategies. These patterns, or archetypes, each represent...
Read MoreMirantis has launched Mirantis Unlocked, a partner program that will help infrastructure and solution providers seamlessly deliver technology in the OpenStack ecosystem. Mirantis Unlocked encompasses Mirantis’ technology partnerships with market-leading companies such as Citrix, Juniper Networks, VMware, Brocade, and EMC; and innovative technologies from Nuage Networks, SolidFire, Maxta, Avi Networks, Metaswitch Networks, Cumulus Networks, BigSwitch, ActiveState, Midokura, and ScalR.
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