CIOs see 24% increase in IT outsourcing in six months

42% of CIOs place greater importance on available IT service desks.

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Rackspace and CERN openlab bring Clouds around the world together to aid scientific discovery

Rackspace extends its relationship with CERN openlab to continue working on cloud federation project.

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SolarWinds enhances its Web Help Desk and DameWare Remote Support Tools

SolarWinds has introduced updates to its SolarWinds® Web Help Desk® and DameWare® Remote Support products to better facilitate business processes and streamline remote troubleshooting and management. Specifically, new to SolarWinds Web Help Desk is the ability to create automated parent-child relationships between help desk tickets, enabling easy-to-use, ticket-based project management; while DameWare Remote Support now features Microsoft® Active Directory® integration.

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Variations in IT sourcing strategies

Apptio has released its first IT Economics Report profiling enterprise IT spending patterns. Every month, the world’s largest organisations use Apptio’s Cost Transparency application to calculate and analyse over $160 billion in annual combined IT spend. For the Apptio IT Economics Report, the company analysed the IT investments made by its customers last year and found three common resourcing strategies. These patterns, or archetypes, each represent...

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Mirantis Unlocked Program delivers OpenStack out-of-the-box with 47 partner technologies

Mirantis has launched Mirantis Unlocked, a partner program that will help infrastructure and solution providers seamlessly deliver technology in the OpenStack ecosystem. Mirantis Unlocked encompasses Mirantis’ technology partnerships with market-leading companies such as Citrix, Juniper Networks, VMware, Brocade, and EMC; and innovative technologies from Nuage Networks, SolidFire, Maxta, Avi Networks, Metaswitch Networks, Cumulus Networks, BigSwitch, ActiveState, Midokura, and ScalR.

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MIT researchers crafted a new approach that could allow anyone to run operations on encrypted data...
OVHcloud unveils its groundbreaking Quantum Platform, providing access to advanced quantum...
Data centre solutions from the LIGHTNESS project to support expected mobile traffic boom.
Humboldt Wedag International AG, a global leader in cement plant technology, equipment and...
Catalyst Insights helps channel partners to integrate disparate security products and services to...
VIRTUS has formed a partnership with Global Cloud Xchange (GCX), a subsidiary of Reliance...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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