Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Strategic acquisition to broaden Node4’s reach in the Software-as-a-Service vertical.
Damovo Collaboration as a Service (CaaS) to deliver on-demand voice applications, collaboration...
Sungard Availability Services has given details of the European expansion of its Channel Partner...
Accellion has introduced a free cloud-based kiteworks developer package to accelerate development...
Dell and Red Hat collaboration to enable customers worldwide to build and use highly-scalable,...
This latest partner announcement continues the acceleration of the Five9 partner footprint within...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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