Tibco tools up for CEM

Customer Experience Management is one of the ultimate services IT can deliver to any business, as it covers all aspects of the relationship: good, bad or indifferent, between a business and its customers, and Tibco is closer than most to delivering it should it choose to acknowledge the fact

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FitFlop selects Sunrise Software to step up social media communication and enhance customer service

Sunrise Software says that FitFlop, creators of biomechanically engineered footwear, has selected its flagship product, Sostenuto, to create a new streamlined Customer Service Desk facility. Scheduled to go live in April 2013, the Sostenuto platform will give FitFlop a future-proof system that will support the company’s ambitious plans to increase customer interaction through social media networking sites. Sostenuto will provide a streamlined Service Desk for both external customers and...

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Searching for the integration solution

Ontology’s semantic search tools could short circuit the need for many integration projects, and putting appropriate data together is the ultimate goal

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MASS wins UK Government G-Cloud contract

MASS, a Cohort plc company, has been appointed to provide specialist cloud services to the UK Government. Known as the G-Cloud, this cross-government programme of work will deliver fundamental changes in the way the public sector procures and operates information and communication technology.

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Scalable Hosted Exchange

Fasthosts Internet Limited has leveraged its gold partner status with Microsoft to launch its latest Hosted Exchange platform aimed at small and medium sized businesses. Enabling customers to leverage Software as a Service (SaaS) flexibility and featuring up to 50GB mailbox capacity, Fasthosts Hosted Exchange 2013, is a highly affordable email solution designed specifically to work and grow with a business's needs.

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Cazoo leverages AWS to scale quickly and improve the car buying and selling experience for...
Huntingdonshire District Council has managed to streamline business processes, and deliver time and...
Qumulo partners with Google to offer Qumulo file storage on the Google Cloud Platform (GCP),...
Vantage’s global expansion now includes Cardiff, the company’s sixth strategic market in Europe.
Extreme Networks has introduced ExtremeCloud™ Edge, said to be the industry’s first networking...
First Cisco Global Partner to achieve Managed Private 5G strategic designation.
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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