Ovum finds disruptive technologies are driving ITSM vendors to differentiate beyond just ITIL process support

Social, cloud, and mobility are redefining the current ITSM landscape, reveals Ovum in its latest Decision Matrix: Selecting an IT Service Management Solution. While ITIL is still heavily influencing the development of ITSM tools, these disruptive trends and IT consumerization have had a large impact on the evolution of ITSM solutions over the past 18 to 24 months.

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Rackspace adds on-demand networking and enhanced security capabilities to its Hybrid Cloud

Rackspace® Hosting has announced the addition of the Brocade® Vyatta® vRouter to its portfolio of networking and security solutions for the Rackspace Hybrid Cloud. The new Brocade Vyatta vRouter is a software network appliance that offers a customer-selectable software image for easy-to-configure firewall capabilities that deliver increased security. The solution also provides Virtual Private Network (VPN) gateway functionality and other networking services to customers, such as...

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SMEs risk data loss by not switching to Cloud

A quarter of UK SMEs are risking significant data loss by storing data on-site instead of embracing cloud technology.

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Arrow obtains approval for Cloud offering by France Ministry of Health

The Asplenium business of Arrow Electronics Inc. has been officially approved by the France Ministry of Health to the highest level of certification for the hosting of health data.

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Frankfurt leads in strong start for data centre take-up

Frankfurt attracted 43% of European data centre take up in the first quarter of 2013, according to new research from global property advisor CBRE.

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Boomi has introduced enhancements to Flow, Boomi’s low-code workflow automation service, with...
Kaseya has released the results of its annual Managed Service Provider (MSP) Global Pricing Survey,...
New research from the Capgemini Research Institute - ‘Networks on cloud: A clear advantage’ -...
BT customers to benefit from direct, high performance and secure connectivity to Salesforce’s...
Alert Logic has published its 2017 Cloud Security Report. The report analyzes customer data from...
Expanded capabilities provide complete IT operations, disaster recovery and managed cloud...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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