Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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New global research from M-Files identifies top document management challenges impeding job...
MicroStrategy  has unveiled a map for the Intelligent Enterprise at its annual user...
The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
Qlik continues to execute on its mission to provide enterprise customers with end-to-end data...
NEC Corporation and Bouygues Telecom Enterprises, a leading provider of converged fixed/mobile...
Enterprises around the world continue to demand Snowflake’s innovative, cloud-built data...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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