Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Nationwide Building Society chooses Progress DataDirect to maximize value from its...
Cray Inc. has launched the Cray® Urika®-XC analytics software suite, bringing graph analytics,...
APM Group to talk the benefits of CIF Code of Practice at Infosecurity Europe 2014.
New accelerator for digital collaboration brings together multiple industry players in shared and...
Signs agreement with Equinix for global cloud launch, driven by client demand and success across...
Splunk has released research that shows organisations are ignoring potentially valuable data and...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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