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Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.
Read MoreGives SMEs access to a market-leading cloud infrastructure and global network.
Read More43% of European service providers seeing strongest demand for IaaS, up from 36% last year.
Read MoreAcquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered by the AWS Cloud.
Read MoreCA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.
Read More
Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.
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