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IBM and Genesys have nnounced a partnership that will transform how organizations of all sizes differentiate their customer experience by tapping the power of IBM Watson to transform the way brands engage clients across customer service, marketing and sales through data-driven insights and automated actions.
Read MoreFirst engagement features accelerated delivery of IT transformation project to 40 international sites in six weeks for Campofrio Food Group.
Read MoreSolina improves ICT performance and efficiency as it consolidates from two national network providers to one international provider, Interoute.
Read MorePeer 1 Hosting has announced the appointment of Kevin Paolino as senior vice president of sales. In this role, Paolino will lead a sales force of nearly 100 people and is responsible for growing the sales organization and implementing strategies to further Peer 1’s topline revenue.
Read MoreEnergy management company Utilitywise has been called in by Onyx Group to improve energy efficiency at the data centre and IT infrastructure specialists.
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Eddie has over 25 years experience in information security, including recent work as the CISO of RSA, the Security Division of EMC, and Co-Founder/CSO of NetWitness.
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