Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer service philosophy needs to make a financial and cultural commitment to go the ‘extra mile’ for their customers. However, what constitutes good service varies from company to company.
Read MoreBy James Blake, Global Head of Cyber Resiliency GTM Strategy at Cohesity.
Read MoreBy Richard Thomas, founder and CEO of Highlight.
Read MoreBy Terry Storrar, managing director, Leaseweb UK.
Read MoreBy Arthur Hu, SVP & CIO for Lenovo, Chief Technology and Delivery Officer for Lenovo’s Solutions and Services Group.
Read MoreBy Miriam Murphy, European CEO of NTT Ltd.
Read More