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How IT and business are building a new connection

By Mike Robinson, UK Head of S/4HANA Cloud at delaware United Kingdom.

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Re-envisioning Industry 4.0 – key considerations for IT-OT convergence

By Bill Scudder, Senior Vice President and General Manager, AIoT Solutions, AspenTech.

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In a time of crisis, these four digital disruption mistakes may cost you dearly

What does disruption mean to you? In the pre-pandemic days of 2019, disruption was the dream; in business it was a byword for innovation, transformation, dreaming big. By Gary Harrold, CEO UK & Ireland, Swiss Post Solutions.

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Building agility through workforce engagement in a post-pandemic world

Just over a year ago COVID-19 swept across the globe, forcing changes across our personal and working lives. Without a doubt, one of the biggest impacts to organisations was the shift to remote work – forever changing the future of workforce engagement. By Clément Wehrung, Product Strategist, Fuze.

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Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to audiences. By Brian Atkinson, GM & VP at Five9.

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The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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