Digital Business

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Published in AI Digital Business

Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

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Next-Generation IX

Published in Digital Business Hosting + Colocation Networks + Telecoms

The world’s leading Internet Exchange operators to introduce new cutting-edge 100G LR-1 technology.

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EDF UK selects Dynatrace

Published in AI Digital Business

Major global producer of low-carbon electricity leverages unified observability and security platform to deliver seamless digital services to its customers.

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Failure to modernise limits AI benefits

Published in AI Digital Business Infrastructure + Asset Management

Organizations are lagging in modernizing legacy apps and data; the study also finds that modernization initiatives lack clear leadership.

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Technology investment to fast track global growth

Published in Digital Business

Research reveals 35% of CIOs believe global growth ambitions are constrained by legacy systems and fast growth economies are lower priority due to perceived complexity.

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Concerns over lack of AI-ready infrastructure

Published in AI Digital Business

Survey shows while 85% of global businesses pursue the benefits of AI, building the infrastructure to support it remains a priority.

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Helen selects Tieto Smart Utility for digitalising its business

Finnish energy company Helen has selected the Tieto Smart Utility cloud solution to support its...

Top managed services event reports strong pre-registrations and adds more sponsors

The Managed Services and Hosting Summit, the UK’s leading channel event, seems to be hitting the...

Fujitsu outlines the post-Covid road to recovery and prosperity

Focus on three key areas: customer experience, everyday operations, and employee experience.

Organisations unprepared for the demands of AI

89% of IT Buyers found ESG goals more difficult to meet as a result of upgrades to their IT...

Organisations struggle to optimise digital approach

More than one-third (36%) of UK CIOs admit they’re close to completing their journey to digital...

Companies commit to digital transformation with confidence in cloud

More than half of companies surveyed are putting mission-critical apps in the cloud.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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