NEWS

Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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NEWS

81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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NEWS

Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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NEWS

Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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NEWS

'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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NEWS

Northumbria keeps knowledge flowing

Leading professional university leverages digital workspace solutions to fuel new models for education that enable learning from anywhere.

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Digitalisation World spoke to six technology experts from across different sectors, to get their...
NTT DATA and Microsoft are jointly pursuing strategic opportunities as part of the multi-year...
Intelligence layer on data collection disrupts the business monitoring market by using AI and...
OpenNebula Systems collaborates with NVIDIA to enhance AI cloud performance using Spectrum-X...
ODEON Cinemas Group has partnered with BlueVoyant to modernise its cybersecurity operations across...
Large companies have increased the number of apps used in the workplace by 68% in past four years.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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