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Industrial revolution is here to stay

The manufacturing landscape is about to change and change in a big way, according to ABI Research, a market-foresight advisory firm providing strategic guidance on the most compelling transformative technologies. 

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Organisations are gearing up for more ethical and responsible use of Artificial Intelligence

Ninety-two per cent of AI leaders train their technologists in ethics; 74 per cent evaluate AI outcomes weekly, says report from SAS, Accenture Applied Intelligence, Intel, and Forbes Insights.

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Precise learning from imbalanced data sets

Fujitsu Laboratories Ltd. is developing "Wide Learning," a machine learning technology capable of accurate judgements even when operators cannot obtain the volume of data necessary for training.

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AI technologies are revolutionising customer service

Companies in Europe are enhancing always-on, omnichannel customer service as more and more consumers embrace AI-driven experiences.

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Blockchain offers environmental hope

Blockchain applications could disrupt how the world manages environmental resources, helping to drive sustainable growth and value creation.

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Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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Infosys and E.ON collaborate

Leveraging Infosys Topaz, the collaboration will aim to enable effortless experiences and...

Biggest barrier to work management proficiency is lack of systems integration

Index identifies seven practice areas critical to becoming a leader in work management – a key...

Delivering on DEX

New feature enhancements with DEEM and ITSM Connector for ServiceNow further advance VMware’s...

New research reveals legacy tech within finance departments is risking major inaccuracies

More than half (55%) of respondents within finance departments are still using legacy OCR...

IBM expands AWS relationship

Delivering joint solutions upgraded with generative AI capabilities for critical uses cases.

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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