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Digital Business

Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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How robots and digitization will change the way we work

With around 1.8 million industrial robots, the number of robots has reached a new record in factories around the world. Workers around the world rate the fact that "colleague robots" can take over work that is detrimental to health or handle hazardous materials positively (64 percent on average). However, employees are worried about how their own training can keep up with the pace of the working world 4.0. These are the findings of the automatica Trend Index 2018. 7,000 employees...

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Agent Commander: Veeam's solution for AI security challenges

Veeam has launched Agent Commander, a solution designed to combine data resilience with AI...

Almost Half of C-suite executives admit to launching transformation initiatives without a clear strategy

Eight out of ten executives admit they do not review internal processes before setting...

Clock ticking for UK enterprises

One in ten fear their business may not survive the next 12 months, according to Veritas research.

Sustainability framework 'empowers' data centre industry

The rise in digital demand and increased pressure from key stakeholders drives the need for...

Capgemini launches “Sustainable IT”

Sustainable IT helps clients achieve their sustainability goals by reducing the environmental...

One in three workers want AI banned from the workplace

New research from CYPHER Learning warns that women, over 55’s, and clerical or manual workers...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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