Ragnar Agnell, Partner at Centigo and Sanjiv Sachdev, Director, Strategic Business Value Consulting at Serviceware, discuss how – through the right technology – CTOs and CIOs can lead the charge against climate change in their companies whilst also balancing the urgent need to optimise business costs amid a turbulent financial climate.
Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
Mohan Naidu, FPT UK Managing Director, outlines Vietnam’s digital maturity, hence the skills companies such as FPT can offer organisations across the globe facing significant IT human resource challenges as they seek to deliver on their own digital transformation objectives. As Mohan explains, FPT’s unique outsourcing model has already attracted major global customers ahead of its planned European expansion.
Conference Chair Ian Luckett outlines the content of the second virtual SDC Channel Summit event, taking place 10-11 May. A mixture of keynote presentations, roundtables and panel discussions promise to produce plenty of valuable insights for Channel companies dealing with the challenges and opportunities of digital transformation.
Digitalisation World talks with Kelly Lock, Infortrend’s North Europe Head of Strategic Commercial Development, focusing on how the company and its customers are adapting to life in the ‘new normal’ world.
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