Masergy has published results from its new market trends report for Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS). The survey found that security and network services are the top challenges for enterprises deploying or considering UCaaS and CCaaS technologies, and decision-makers prefer bundled solutions that add security features, a software-defined network, and 24/7 performance monitoring.
Read MoreResearchers find shift in monthly web traffic amidst COVID-19 pandemic, release full February 2020 Cyber Threat Index report.
Read MoreBy Simon Willmott, Service Providers Sector Director, SSE Enterprise Telecoms.
Read MoreAccording to new research from Globalization Partners Inc., more than 90 percent of employees who work for a global organisation describe their companies as diverse. However, a lack of understanding by the organisations themselves around how to manage this growing disparate and diverse workforce means that three out of ten respondents don’t feel a sense of inclusion or belonging. This negatively impacts employee engagement, trust, happiness, as well as staff turnover.
Read MoreAddOn Networks, the largest independent global supplier of optical connectivity solutions, has launched its new range of optical transceivers to increase capacity on the networks with next-generation 400G capabilities.
Read MoreNokia has completed the first phase of Port of Zeebrugge’s 5G-ready, industrial-grade private wireless network deployment.
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