Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Dell launches IoT lab in Limerick, Ireland, to enable customers to create innovative,...
Phoenix, a provider of business continuity, hosting, cloud and managed IT services, is to open a...
By Christian Toon, Head of Information Risk for Europe at Iron Mountain.
Cavium, Inc. and XPliant, Inc. have introduced the CNX880xx line of Ethernet switch chips featuring...
Hardware.com (part of the Hardware Group), a global multi-vendor leader in technical solutions,...
Huawei and Imperial College London are to collaborate and jointly-invest on a data science lab. The...
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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