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What bots can learn from customer service agents

Technology is one of the few things in life we expect to just work. This is especially true when it comes to artificial intelligence (AI), which is a driving force behind today’s digital transformation. According to recent KPMG research, enterprises will spend an estimated £177 billion on intelligent automation technologies by 2025, with 49% of companies putting it to use in just three years. And that’s for good reason. By Ryan Lester, Director of Customer Engagement Technologies at...

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Botnets and machine learning: a story of “hide and seek”

Malware authors have always been trying to update their software and evolve their techniques in order to take advantage of new technologies and bypass security measures. By Leonidas Plagakis, Security Engineer, RiverSafe.

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Five top tips for small businesses adopting encryption

Becrypt has been in the disk encryption business for more than 15 years and have carried out extensive work with governments and large enterprises. Today, a lot of what we're doing is working with small businesses, typically organisations that are looking at adding encryption for the first time, driven by regulation such as GDPR, and those that require encryption as part of the privacy enforcing mechanisms. By Bernard Parsons, CEO, Becrypt.

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The role of Information Assurance in managing data security

A new year is the time for lots of pledges of how things will be done differently: new targets to meet, processes to drive forward and the chance to make positive changes. By Dan Panesar, VP EMEA, Certes Networks.

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When Mobile Security and Compliance Clash – The MDM crisis

Out of all the IT security risks we face, mobile devices are the hardest to defend from cyber attacks, according to a 2018 cybersecurity report. This is not surprising as they have unique vulnerabilities that nefarious parties can exploit. Some examples of malicious tactics include spoofing free Wi-Fi in order to steal data and credentials from off-site employees, creating phony apps for smartphones, and even physically stealing a device as a whole. By Anurag Kahol, CTO at Bitglass.

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CloudClient – Origins of a Zero Trust Network deployment for UK Government

Whilst the concept of Zero Trust (ZT) networks is gaining broad popularity and acclaim, elements of the approach have been quietly adopted and applied within some sensitive government IT environments. By Bernard Parsons, CEO, Becrypt.

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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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