Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Equinix is the first company to have its Binding Corporate Rules approved under the new GDPR regime.
Founding members unite to help organisations everywhere build state of the art SOCs that defeat...
Ransomware and phishing were also highlighted as serious concerns by CTOs.
Trend Micro research reveals visibility challenges as attack surface expands.
Illumio introduces its AI-driven Insights Agent, a guide designed to streamline threat detection...
‘IT Trends Report 2015: Business at the Speed of IT’ explores the current state of...
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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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