Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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NetApp confirms second year as official sponsor for the 2019 MotoGP World Championship.
Factors such as rising costs, declining affordability, disruptive technologies, and for-profit...
VeeamON 2017 commences with a raft of innovations to deliver on today’s consumer requirements for...
Hitachi, Ltd. has launched Hitachi Vantara, a new business entity to leverage the broad portfolio...
DataCore is introducing significant performance enhancements to two of its product lines:...
Fujitsu has renewed three critical systems for the Japan Meteorological Agency to allow them to...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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