NEWS

Brits lead Europe in using AI

New study from Freshworks finds that despite initial scepticism, a quarter of UK employees are using AI tools daily in the workplace.

Read More

NEWS

Data privacy concerns surge among AI users

54% of consumers don’t know how much personal data AI tools collect.

Read More

NEWS

Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

Read More

NEWS

Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

Read More

NEWS

Global data centre market confident about AI fuelled growth, despite power supply concerns

Research by DLA Piper shows Generative AI is expected to drive significant growth in the sector in coming years.

Read More

NEWS

Organizations’ lack of data poses major challenge to decarbonization

Availability and access to right data is key challenge to decarbonization efforts, despite 54% of organizations’ having mature or advanced data-driven operations.

Read More

A Heimdal study reveals how the proliferation of security tools overwhelms and exhausts North...
Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX...
UK government faces technical debt challenges as AI adoption grows, demanding modernisation and...
New research reveals MSPs are capitalising on hybrid IT for cloud and security returns.
Global wave services market grows as 39 new hyperscaler data centers are expected before the end of...
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

Read more