NEWS

AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in customer service, it can close the gap and make them happier and more loyal consumers.

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NEWS

New data begs the question - is an AI power struggle in the C-suite imminent?

More than 69% of executives expect to spearhead their organisation’s AI efforts.

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NEWS

More than two thirds of organisations say network security threats have increased

Hybrid working and infrastructure complexity continue to present significant network management challenges.

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NEWS

20th SAS Plugfest demonstrates successful collaboration and innovation

The SNIA STA forum (STA) has announced completion of the twentieth Serial Attached SCSI (SAS) Plugfest, showcasing the collaborative and innovative spirit of industry-leading companies around 24G SAS. The plugfest brought together eight SAS equipment manufacturers in Austin, Texas, and was co-located with SNIA Regional SDC Austin for the first time. Test results were audited by an independent engineering consultant.

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NEWS

Europe lags behind North America in AI race

New research reveals North America leads in AI-driven product innovation but Europe seeks to make up gap with user-first approach.

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NEWS

FTSE data valued at £295 billion

For the first time ever, the data within the largest companies listed on the London Stock Exchange has been assigned a monetary value.

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Exploring how a data-first strategy can enhance the effectiveness and returns of enterprise digital...
NetApp releases StorageGRID 12.1, enabling better management of AI workloads across distributed...
xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...
Over 40% of OutSystems developers use AI to guide them through the software development life cycle.
Although security teams worldwide are doing a much better job detecting and containing breaches,...
“Inside the Mind of a CISO” report uncovers CISO perceptions on AI threats, ethical hacking,...
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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