Getting robotic as a service

The idea of Robotics as a Service brings to mind some fascinating possibilities, such as the obvious archetype of a robot Jeeves to cater for your every need. In practice, the new service recently launched by Genfour in the USA is somewhat more prosaic, but quite probably far more valuable for all that.

Its comprehensive Robotic Process Automation (RPA) solution looks set to play a part in the developing Internet of Things (IoT) marketplace, especially when it comes to the automated management and control of remote systems and services. For example, the initial target for Genfour are onshore and offshore customers looking to mobilise automated systems and implement new robotic processes.

Genfour is using Blue Prism Robotic Automation software in the service, which has pioneered the development of robotic automation software for administrative, back office automation.  This allows Genfour to offer organisations a new approach for completing office processes efficiently, precisely and at a significantly reduced cost.

“Recognizing the transformative nature of a virtual workforce, Genfour has created a service that demonstrates a clear understanding of organization and industry needs. By leveraging Blue Prism robotic automation software, Genfour’s technology offers customers a cost-effective, efficient and scalable option for conducting key business processes.”

As more organisations realise the limitations of labour arbitrage, they are turning to new forms of automation to deliver cost efficiencies, service improvement and an improved customer experience. While previous automation approaches have often struggled to deliver, Genfour’s end-to-end solution—which allows clients to run their automated services on a Genfour platform while providing implementation, maintenance and operational services—ensures rapid deployment, cost predictability and outcome guarantees.

Genfour robots cost less than half of the offshore human equivalent and can be deployed in less than six weeks. In addition, Genfour’s proprietary approach and technology provides improved robot utilisation and increased process insight through data transparency.

“Using Blue Prism’s innovative software, we have built a solution to deliver robotic automation quickly and effectively, whilst reducing the complexity for our clients,” said James Hall, CEO of Genfour. “Our collaborative approach allows us to work closely together with our clients to solve real business problems in this way. As organisations increasingly demand cost-effective and efficient methods for completing their business procedures, we see increased use of automation as the answer. The technologies are evolving quickly, and so is the level of expertise required to deploy them.”

According to Alastair Bathgate, CEO of Blue Prism robotic automation is now demonstrating the potential to revolutionise the way many businesses work. “Recognising the transformative nature of a virtual workforce, Genfour has created a service that demonstrates a clear understanding of organisation and industry needs. By leveraging Blue Prism robotic automation software, Genfour’s technology offers customers a cost-effective, efficient and scalable option for conducting key business processes.”