NetIQ PlateSpin provides Databarracks customers’ reduced recovery point objectives

NetIQ says that Databarracks, the disaster recovery specialist, has drastically reduced the recovery time for its customers by switching to the PlateSpin® workload management and disaster recovery suite of products. By using PlateSpin Protect, Migrate and Recon, Databarracks has lowered recovery point objectives (RPO) and recovery time objectives (RTO) for its customers to under an hour and reduced compute costs.

As more organisations rely heavily on access to data, there is a high cost associated with downtime. Customers rely on Databarracks to assure their mission critical systems experience little to no downtime. As a result, Databarracks recognised the need for a disaster recovery-as-a-service (DRaaS) solution to help them meet these expectations by minimising downtime and managing constantly changing customer expectations in a much faster timeframe.

“Our largest customers were asking for faster recovery times and the ability to protect both physical and virtual workloads. Operationally, we need to minimise the manual technical effort around recovery to keep our costs down and reduce complexity,” said Oliver Mather, technical director at Databarracks. “We’ve unlocked obvious benefits for our customers, such as much faster RPO and RTO, but for us the fact that NetIQ’s PlateSpin family of products is hardware agnostic and simple to manage means that we are now pushing this area of our business much harder in the market and we’re seeing substantial growth.”

For their disaster recovery-as-a-service needs, Databarracks selected PlateSpin Recon for complex server consolidation and disaster recovery planning and analysis; PlateSpin Migrate to perform fast automated migrations in any direction between physical, virtual, and cloud environments; and PlateSpin Protect to replicate and rapidly recover server workloads, applications and operating systems. For customers that want to take more ownership of their own disaster recovery, Databarracks also offers a managed service based on NetIQ’s PlateSpin solutions.

“In our assessments, we realized that we were using too many tools in too many ways. Looking at possible solutions, we wanted disaster recovery capabilities that were easy to manage, cost-effective and comprehensive in scope,” continued Mather. “On that basis, Databarracks selected PlateSpin as a strategic platform, providing us with a single, consolidated and centralised disaster recovery solution.”

"Rapid disaster recovery and minimizing downtime is imperative for today's organizations, and options like mirroring the entire datacentre are prohibitively expensive," said Mike Robinson, senior manager, Solution Strategy at NetIQ. "Databarracks chose our suite of PlateSpin products not only because of our proven track record of lowering RPO for our customers, but because we could offer a solution that got customers back up and running more quickly, vastly reducing the cost of downtime without resorting to a more expensive technique that represents an unreasonable cost to most businesses."