Cloud providers are increasingly recognising the need to provide customised solutions as well as standard service-level agreement (SLAs) offerings. This flexible business model was a natural progression for Memset who are looking to draw enterprise and government customers by adding value further up the stack.
Kate Craig-Wood, Memset’s MD, explained: “Memset provides one of the most capable and mature cloud platforms in the market today, and with the increasing number of customers looking for bespoke IT solutions and more expertise in association to our hosting services, our managed cloud offering will help to address these needs.”
Memset itself has made notable progress as a provider to UK government in the past year or so through G-Cloud, and whilst there is still a majority of customers happy to purchase “off the shelf” products in the CloudStore, there is an increasing demand for the managed services model.
MMS will deliver an “all-inclusive” solution combining traditional managed hosting together with options such as migration, application management, pro-active monitoring, full change management, database administration and a telephone service desk.
The service, available today, will really enable this flourishing British SME to stand out against rival cloud Infrastructure-As-A-Service (IaaS) providers on both price and quality of service.
