Lack of understanding of DevOps ROI hinders adoption

Global study reveals lack of understanding amongst UK Enterprises of the business benefits.

CA Technologies has unveiled the results of a global study “DevOps: The Worst-Kept Secret to Winning in the Application Economy” which shows that less than 20% of UK organisations have so far started to adopt DevOps, a methodology that unites development and operations to help streamline processes and launch high quality services more quickly.


The research reveals that one of the key obstacles that stands in the way of more widespread adoption of DevOps is the lack of understanding of the Return on Investment (ROI). More than a third of UK organisations (36%) surveyed, quoted this reason as a key challenge when thinking about DevOps adoption, with security or compliance concerns, and organisational complexity following close by (33% and 28% respectively).


Yet, organisations that have adopted DevOps report significant quantified results, including an 18% increase in revenue. The most common driver for adoption is the need to improve the quality and performance of applications (44%). This is followed by a need to improve the end customer experience (42%) and the omnichannel goal: a greater need for simultaneous deployment across different platforms (35%).


UK companies also point to 23% fewer employees working on developing and deploying software/services and see a 22% improvement in the quality and performance of deployed applications, as well as a 22% reduction in time spent fixing and maintaining applications. In addition, DevOps enables companies to innovate 19% more new products and services than they would otherwise.


“This study provides conclusive proof that UK organisations embracing DevOps compete more effectively in the application economy, delivering innovative new services more quickly and increasing revenue,” says Martin Ashall, UKI CTO, CA Technologies.


“It also highlights a significant misunderstanding and disconnect in the perception of DevOps as opposed to the actual quantifiable benefits, meaning there’s still a lot of work left in educating the C-Suite about the advantages that a DevOps approach can bring to an organisation.” 

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