The University of Nottingham guarantees student IT experience with Aurora365

Ranked in the top 1% of universities in the world and regularly quoted in the top 10 of UK universities, The University of Nottingham (UoN) is a global university, with award-winning campuses in the UK, China and Malaysia. The University is committed to providing a truly international education - inspiring students, producing world-leading research and improving lives for individuals and societies worldwide. Central to this mission is bold innovation.

UoN’s commitment to delivering a world-class student experience is evident in the significant investment they have recently made in market-leading SolarWinds technology. In order to unlock the full potential of SolarWinds and maximise the technology to improve services, UoN are working in partnership with Aurora365 to deliver a Managed Service across the on-premise technology.

Jon Vining, Head of IT Operations at The University of Nottingham said: “Upon purchasing a few of the SolarWinds components, we received standard professional services which left us with a basic understanding of what the technology can do. Before this limited deployment, we also had a number of other commercial and open-source monitoring and management tools. The team at Aurora365 are helping us unlock SolarWinds’ full potential and consolidate down these tools, which will help reduce costs. More importantly Aurora are helping us reduce the noise that multiple monitoring systems create, providing us with a single end-to-end view of our infrastructure performance and availability to help us enhance student experience.”

Phil Brindley, Service Manager for Infrastructure Services at the University commented: “We selected Aurora365 not just because of their in-depth expertise with SolarWinds technology, but because of their flexible Managed Service approach.

This means that after the initial deployment of our currently un-deployed components, Aurora’s expert team will continue to tweak and tune our entire SolarWinds instance to ensure we keep realising the full potential of the solution – introducing advanced capabilities such as automated-self-healing and per-department dashboard customisations. Furthermore, Aurora will leverage their Cloud technology to cohesively bring together what we see from our on-premise SolarWinds instance, with areas that can only be logically monitored from an external system, such as our Moodle Virtual Learning Environment.”

Dominic List Aurora365’s Chairman said: “We’re delighted to be working with one of the UK’s leading universities, adding to our fast growing client base of top educators. The University of Nottingham clearly value SolarWinds technology and it’s great that we are applying our expertise to unlock its full power.”

Aurora365 is an affordable infrastructure monitoring and management service that frees up IT departments time, leading to optimal IT performance and greater business performance. Our Solutions are built across Cloud, On-Premise and Hybrid platforms – with options to Manage Customer owned Technologies.

With the Managed Service option customers can rest assured knowing that Aurora’s expert team can act as a single point of contact, monitoring the entire IT infrastructure 24/7/365, and delivering proactive problem resolution before faults and outages impact their business.