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With over 33 years’ experience in the telecommunications sector, David Thomas has a unique level of expertise in the development and implementation of workflows for large service centers specializing in the delivery of high quality customer service. He was previously a senior executive at BT, the British-based provider of multinational telecommunications services, and managed the company’s UK Central Operations Unit which monitors the whole BT voice and data network, ensuring optimum availability and quality of service, route and bandwidth optimization on a 24/7 basis.
David Thomas has also been responsible for service development, engineering and customer operations at Carrier1, which operated Europe’s largest telecoms and IP backbone serving over 13 countries with customers such as Telewest and AOL. In addition, whilst acting as Consultant Managing Director for London’s Go Networks, he built the voice and data carrier from scratch helping the company reach an annual turnover exceeding $24 million in short timescales.
According to Ben Bawtree-Jobson CEO of SiFi Networks: “We are thrilled to welcome David who will become an important part of the SiFi Networks team. His expertise and experience in this sector will enable us to further enhance the operational management of our FiberCity™ model that delivers reliable and cost effective gigabit internet connectivity to communities.
