CCE forms UK partnership with TalkTalk Business   

CCE, a leading independent UK IT Services company, has announced its partnership with TalkTalk Business, owner and operator of the largest and most connected all-IP network in the UK. At a time when the UK Government is investing heavily to encourage greater adoption of high speed broadband CCE believes its relationship with TalkTalk Business will enable it to provide much wanted managed desktop services to the country’s high growth, ambitious small-to-midsized enterprises.

Initially TalkTalk Business and CCE will be targeting small-to-medium size businesses in the UK, who are keen to grow, but do not have in-house resources and budgets to build the right IT infrastructure to support their plans. Adopting CCE’s managed desktop service customers will have the reassurance of 24x7 availability, backed up by affordable, yet highly robust broadband connectivity from TalkTalk Business. Together with CCE’s in-depth enterprise IT knowledge and understanding of how to translate technology into business value it will enable companies to take advantage of international trading opportunities.

“In today’s digital age it is critical for businesses to be available 24x7, because customers demand the same level of consistent service all the time,” said Giles Thorpe, Managing Director, CCE. “That’s why it is important for CCE to partner with market leading network and infrastructure partners to deliver the standard of connectivity our customers expect. Working with TalkTalk Business will enable us to call upon the highest quality connectivity services to deliver our bespoke service offering and technology expertise –essential if businesses are to respond to the opportunities of the digital age.”

TalkTalk Business has installed its own equipment in more than 3,000 of the UK’s local telephone exchanges, which cover 95% of UK businesses. These exchanges are connected via TalkTalk Business’ high speed, high capacity all-IP national network, enabling it to carry all of its customers’ voice and data traffic efficiently and cost effectively. Partnering with CCE will mean TalkTalk Business will be able to provide customised, enterprise software applications to small and medium sized businesses. Already a long-established supplier of voice and data services to over 180,000 small and medium sized firms, TalkTalk Business will be able to deepen and grow relationships with key customers.

“Since we have started working with CCE we have been impressed with its dedication to its customers, delivering personalised services that reassure us our partnership will maintain the business grade standards our customers expect,” said Alex Tempest, Director of Partners at TalkTalk Business. “We recognise that businesses – especially small and ambitious companies looking for growth, have the opportunity to thrive in the global marketplace thanks to the latest developments in superfast broadband and Ethernet. Combining our value for money connectivity with CCE’s enterprise IT ’know-how’ will enable customers to respond dynamically to fast-changing markets.”

CCE provides IT consultancy, services and support to a wide range of companies, large and small, in industries as diverse as financial services, accountancy, construction and retail and hospitality. Its managed desktop solution is part of its managed services offering, enabling customers to use the latest enterprise software packages, such as Microsoft 365 and Sage without the complexity of maintaining these systems. In today’s fast moving global markets, particularly for high growth companies, it is critical that resources are allocated to strategic priorities to make these businesses more competitive. By adopting CCE’s managed desktop service business owners can be reassured they have the flexibility and adaptability to scale their businesses at the right time to respond to market opportunities.

Going forward, in addition to managed desktop services, CCE is also looking forward to taking up TalkTalk Business SIP Trunking powered by tIPicall. As BT’s ISDN switch off in 2025 approaches, it is becoming increasingly important that customers are able to transition from legacy ISDN voice systems to a highly reliable and robust Next Generation Voice platform. TalkTalk Business SIP trunking will also offer full flexibility over voice services by allowing customers to up-scale and down-scale on a monthly basis, whilst providing significant cost savings.