United Kingdom’s Financial Services Compensation Scheme selects Cognizant

The United Kingdom’s Financial Services Compensation Scheme (FSCS) has selected Cognizant as its technology partner to help FSCS enhance customer experience using digital technologies.

  • 7 years ago Posted in
As part of a three-year agreement, Cognizant will help simplify, modernise and further secure a broad range of FSCS’ systems and applications to help meet the digital needs of customers. This will help FSCS to handle claims more efficiently and accurately and employ new channels to enhance its customer service.
 
“We are pleased to partner with FSCS to develop and modernise its systems and applications, driving higher operational efficiencies, while laying the foundation for continuous digital improvements,” said Vivek Daga, Vice President and Head of the UK and Ireland for Cognizant. “By combining deep technology, domain and public sector experience, Cognizant will help FSCS lower its costs, improve customer experience and deliver better business outcomes.”
 
IT teams urged to resolve ‘data delays’ as UK executives struggle to access and use relevant...
Architectural challenges are holding UK organisations back - with just 24% citing having sufficient...
Skillsoft has released its 2024 IT Skills and Salary Report. Based on insights from more than 5,100...
Talent and training partner, mthree, which supports major global tech, banking, and business...
Now Platform unites ASDA’s operations across Technology, Customer, Finance, and Employee...
The 2024 State of Data Intelligence Report finds companies struggling with AI governance more than...
Over a quarter (26%) have already turned to outsourcing as a solution.
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...