POwering digital banking transformation

thinkmoney is the innovative current account that offers customers budgeting and money management coaching and OutSystems provides the number one platform for low-code rapid application development. Adopting the OutSystems platform as its digital factory to support the transformation initiative, will enable the business to deliver new applications and product features up to six times faster than a traditional coding route.

thinkmoney operates in a highly competitive, evolving financial market segment whose customers value help with budgeting and depend on fast, mobile access to banking services. thinkmoney customers rely on its current account as a hub to manage all their finances, allowing them total visibility of bills and payments to know exactly what they have available to spend. This means that customer experience must be seamless, with guaranteed access and intuitive self-service interfaces that help customers manage their money properly so they can improve their credit score and enhance their financial well being.

thinkmoney is embarking on a major digital-first program of transformation that will increase competitiveness and relevance to its customers. This program will enable thinkmoney to become a market leader in the digital banking sector, by offering a seamless customer experience, round-the-clock access, and more features to help customers keep their finances in good shape.

The OutSystems low-code platform will play a central role in delivering this by taking away the burden of technical considerations and giving thinkmoney full control over the application development process, in what they call their “Low-Code Digital Factory.” The approach will allow them to innovate faster, bring new features to market with speed, and create exceptional digital experiences journeys across all mobile devices.

thinkmoney will leverage the OutSystems platform to:

●    Build in advanced security services such as biometric authentication

●    Streamline the account application process so customers can open a current account in minutes

●    Develop an exceptional mobile experience that helps customers easily manage their money through their preferred device

●    Ensure that new technologies can be easily integrated with existing systems

●    Integrate with open banking and the wider financial ecosystem to broaden the menu of services offered

Michael Aldred, managing director of thinkmoney, explains their decision to move to an in-house low-code platform: “We are committed to becoming a fully digital-first organisation that offers our customers relevant services to help them manage money better and give them peace of mind. To achieve this, we needed to significantly increase our pace of innovation, so we were looking for a partner who could help us drive transformation. OutSystems allows us to take full control of our application development and deliver new products and features much faster than we could previously and without a huge army of developers. We see OutSystems as a strategic partner that will be essential to our ambitious growth plans and success over the next five to ten years.”