VOSS, a provider of digital workplace management technology, recently launched version 25.3 of its platform, introducing updates designed to improve enterprise collaboration environments. This latest release highlights the integration of AI, security enhancements, and visibility.
The VOSS platform incorporates automation, monitoring, analytics, and AI within a single architecture, facilitating seamless multi-vendor automation. The focus on resilience aims to reduce reliance on complex scripts and disconnected tools, while the AI-driven improvements and Microsoft management enhancements provide additional operational benefits.
VOSS v25.3 introduces operational improvements and new features:
- Wingman AI Assistant: This assistant now features a more intuitive chat interface and a comprehensive administrative toolset, offering richer analytics and smarter recommendations. Enhanced user access translates to instant insights and streamlined issue resolution. It aims to act as an operational copilot, optimising service quality and reducing administrative workloads.
- Microsoft Defender Enhancements: The platform now supports granular control for Microsoft 365 security operations, empowering local teams while maintaining governance. This innovation seeks to ensure faster, more secure enterprise-wide management.
- User Segmentation in Microsoft Teams: Precision access to call data aligns with organisational hierarchies, enabling targeted insights and accountability. The improved oversight translates to higher call quality and faster issue resolution.
- Digital Experience Monitoring: Proactive monitoring through dashboards and synthetic tests allows earlier issue detection and issue resolution, helping users have a reliable collaboration experience.
- Webex Insights: Enhanced analytics offer visibility across workspaces and devices, ensuring efficient service exploration and deconstruction.
The updates further include virtualisation support for VMware, HyperV, and Nutanix among others, offering a broad operating environment, coupled with improved data management through SNMP protocols.
VOSS v25.3 solidifies its reputation as an industry leader, empowering IT and operational teams through innovation, tailoring collaboration management to modern enterprise needs.
With v25.3, VOSS seeks to provide IT and operational teams enhanced capabilities to manage collaboration across today’s complex enterprise environments.
