Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Shift in demand from traditional hosting to Infrastructure as a Service

43% of European service providers seeing strongest demand for IaaS, up from 36% last year.

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Leading software providers go “all-in” with AWS

Acquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered...

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA...

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Software vendors & intelligent device manufacturers gearing up for the "Appification" of the enterprise

Enterprise application producers starting to offer task-centric, user-friendly licensing models...

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ElasticBox launches Cloud Reports

New offering provides IT managers with comprehensive tools they need to understand, track and...

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AWS introduces programs and initiatives to support AWS Partner Network

AWS Partner Network grows over 75 percent, introduces expanded APN Partner benefits, new Managed...

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451 Research’s Cloud Price Index sets $2.56 as the current market price

The average hourly price for the typical Web application is $2.56, with the hyperscalers slightly...

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Zayo announced as Google Cloud Platform Authorized Services Partner

Google Cloud Interconnect (GCI) has been added to Zayo’s Connect to the Cloud program. Zayo...

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Enterprises planning widespread deployment of multi-Cloud IT architectures in 2015

In an increasingly interconnected cloud landscape, accessing private direct connections to multiple...

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Six trends identified driving IT to establish its presence in the boardroom

Polycom research reveals that IT leaders need to establish themselves in the boardrooms to respond...

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Remote working puts data at risk

One in four employees interviewed admit breaking security policies to work remotely and the vast...

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Videos

Gartner’s leading cybersecurity analysts, Michael Kranawetter and Jie Zhang, discuss the findings of two recent research reports – the Hype Cycle for Cyber-Risk Management, 2024 and the Hype Cycle for...
Dr. Avesta Hojjati, VP of Engineering at DigiCert, explains the thinking behind the creation of the first ever World Quantum Readiness Day – detailing the very real threat that quantum computing could...
Ivana Bartoletti, Global Chief Privacy and AI Governance Officer at Wipro, also a Council of Europe adviser on AI and human rights, provides some fascinating insights into the EU AI Act, the UK’s upcoming AI...
John Booth, MD of Carbon3IT, explains the thinking behind the new National Data Centre Academy, as part of his company’s commitment to decarbonising ICT estates across the globe, by providing training in...

Expert Opinions

By Shaked Reiner, Principal Cyber Researcher, CyberArk Labs.
By Kamlesh Patel, VP Data Center Market Development at CommScope.
As data centres evolve to meet the demands of high-speed data transmission, the role of optical devices becomes increasingly critical. The efficient conversion of electrical and optical signals necessitates...
By Mark Gilliland, Director at Cloudhouse.