Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Interview with CET at DCW 2026

Data Centre World 2026

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...

Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He...

Expert Opinions

From spend to outcomes: why MSPs must redefine their value in the age of financial scrutiny

In an exclusive interview with MSP Channel Insights, Greg Holmes, EMEA Field CTO at Apptio, explores why technology investment is accelerating while ROI confidence declines, and what that shift means for...

Why transformation fails: The missing link between technology, people and culture

By Lorenzo Romano, CEO of GCX Managed Services.

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

In an exclusive interview with MSP Channel Insights, Rishi shared how Alteryx One and the Partner SE model are helping MSPs move beyond traditional infrastructure management toward higher-value data and AI...

AI workloads and the implications for high-density datacentre design

AI workloads are pushing datacentre infrastructure towards higher rack densities, new cooling strategies and greater power demand. Jamie Darragh, Data Centre Director, Europe, at global datacentre engineering...

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