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AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in...

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NEWS
FTSE data valued at £295 billion

For the first time ever, the data within the largest companies listed on the London Stock Exchange has been assigned a monetary value.

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NEWS
Enterprises carry on with AI despite security and compliance concerns

F5 has released a new report that provides a unique view into the current state of enterprise AI adoption. F5’s 2024 State of AI Application Strategy Report reveals that while 75% of enterprises are implementing AI, 72% report significant data quality issues and an inability to scale data...

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NEWS
IBM and The All England Lawn Tennis Club launch GenAI feature

‘Catch Me Up’ feature - built and trained using IBM’s Granite LLM, through the watsonx platform - helps fans stay up to date on players across all ladies’ and gentlemen’s singles matches.

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NEWS
The AI industry to hit almost $830 billion by 2030

The global AI industry has grown tremendously over the past years, and nothing can stop its growth....

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NEWS
Circular Computing secures landmark £30 million Irish Public Sector Deal

Partnership will see Circular Computing, supply remanufactured Notebooks for the next four years...

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NEWS
Claranet Benelux and Zivver collaborate

The new partnership will provide organisations in the Benelux region with a secure email solution...

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NEWS
62% of companies lack AI skills

Research reveals vital human skills gap in maximising potential of AI and Cloud as 97% of companies...

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NEWS
95% of IT leaders in the UK and Ireland say stress impacts their staff retention

Organisations search for quick wins as burden placed on teams deepens the skills gap, but are...

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NEWS
Workplace fears around Generative AI eased by increased familiarity

Copilot for M365 found to increase structured creativity, idea sharing and problem solving, but may...

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NEWS
Cost is biggest barrier to democratisation of AI

Consumers and small businesses held back from creating AI systems by cost, complexity and skills.

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NEWS
AI enthusiasm tempered by lack of understanding and preparedness

A recent study of senior key decision makers in the UK & Ireland has revealed that a strong...

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NEWS
Inadequate or outdated technology is holding back innovation

New report from NTT DATA highlights importance of robust infrastructure lifecycle management to...

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NEWS
Businesses spend on artificial intelligence tools rockets in first quarter of 2024

Soldo’s Spring Spend Index reveals spend on AI is up 449% compared to a year ago – with 63% of...

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NEWS
Businesses failing to adapt their workplace to accommodate different personalities

Despite workers emphasising the critical role of tech, the overwhelming majority of employees...

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Videos

Why collaboration is driving innovation in the future of IT services

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open...

Start Campus and EDP enter renewable energy agreement

Omer Wilson, Chief Marketing Officer of the Start Campus, explains why Start Campus and EDP have signed a strategic partnership marking their shared intention to accelerate next-generation, renewable-powered...

Interview with SWEP at DCW 2026

Data Centre World 2026

Interview with CET at DCW 2026

Data Centre World 2026

Expert Opinions

Navigating security, AI and complexity under Cisco 360

MSP Channel Insights sat down with Steven Heinsius, Vice President, Product Management and Marketing EMEA at Comstor, for an exclusive interview to explore how Cisco 360 is reshaping partner engagement,...

Fast-growing MSP: why Infinity Group is one to watch

This feature is based on an exclusive conversation with Infinity Group CEO Rob Young, exploring the strategy and decisions driving the company’s recent growth. Young reflects on the leadership principles and...

The new rules of cloud economics

By Dmitry Panenkov, CEO and founder of emma

Why Facilities Management Needs an Upgrade in the Data Centre Age

By Sadiq Syed, SVP, Digital Buildings at Schneider Electric.

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